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How do I know if I have an upgraded PACER account?

Upgraded PACER accounts have usernames that are at least 8 characters. If your username is 6 characters, you do not have an upgraded account. To verify your account type:

  • Go to and click on Manage My Account
  • Look under "Account Type".  If you see  "Legacy PACER Account", press the Upgrade link and follow these instructions to upgrade your PACER account.


My law firm/office shares PACER accounts. Can we continue to do this in NextGen CM/ECF?

Each user must have an individual PACER account to use for electronic filing in NextGen. A PACER Administrative Account (PAA) can be created to manage the billing for all the individual accounts. Staff members who share a PACER account only for research can continue to share. Please see the PAA User Manual for more information

NOTE: The PAA will not allow access to case information.


I am a Bankruptcy Trustee and I currently have two PACER accounts. Will I continue to need two PACER accounts with NextGen?

Yes.  Your current exempt PACER account used for Trustee work will need to be upgraded. If you do not already have an individual attorney PACER account for non-Trustee work, you will need to register for one.  If you have an existing individual attorney PACER account, it will need to be upgraded.  Once the court goes live on NextGen, you will need to link your upgraded individual PACER account for Trustee work to your Trustee CM/ECF Account.  You will need to do the same linking process with your individual attorney PACER account and your Attorney CM/ECF Account.  The court will post instructions on how to perform the linking later. 


Once I upgrade my PACER account, will this impact my ability to access other courts who are not on NextGen?

Your individual upgraded PACER account will allow you to view electronic documents filed in both NextGen and non-NextGen federal courts.


How do I continue to file in other courts who are not on NextGen?

You will continue to use the CM/ECF login and password issued to you by the individual court to electronically file in CM/ECF.

For a list of federal courts currently using NextGen CM/ECF, click here.


I linked my account when the First Circuit Court of Appeals converted to NextGen CM/ECF. Do I have to link my account again? 

Yes, once the Bankruptcy Court upgrades this fall, you will need to link your upgraded PACER account to your Bankruptcy Court CM/ECF account before you will be able to file electronic documents with this court.


I am not an electronic filer and I do not have an upgraded PACER account. Do I need to upgrade?

While PACER recommends that all individual PACER accounts be upgraded, only users who file documents electronically in CM/ECF are required to upgrade their PACER account.


I am an electronic filer and I have an upgraded PACER account. What do I do now?

The District of New Hampshire will go live on NextGen CM/ECF on Tuesday, November 12, 2019.  On or after Tuesday, November 12th, you will need to link your newly created or upgraded individual PACER account with your current CM/ECF account.  Click here for instructions on how to link your accounts.


What happens to my CM/ECF account after the court transitions to NextGen?

After the court upgrades to NextGen, you will need to link your current CM/ECF account to your upgraded PACER account.  Once the two accounts are linked you will no longer use your CM/ECF username or password.


What if I do not know my CM/ECF password?

You can request to have the password be reset by contacting the court's Help Desk at 866-252-6323.


I upgraded my PACER account, but now when I try to review documents in CM/ECF, I can’t see anything. What do I do now?

It’s very likely your old PACER information has been saved to your CM/ECF account. You’ll need to log into CM/ECF with your current CM/ECF login and password and change your PACER account information. Click here for instructions.